Help Center
Choose a workflow to get started
How do credits work?
Each model and setting has a credit cost shown before you generate. Your balance and usage history are available in your account.
Where are my creations saved?
Sign in to view your generated images and videos in Assets. Active tasks appear in Creation history.
Can I cancel my subscription?
Open Subscription in your account to manage renewal. The current subscription status is shown there.
What if a generation fails?
Check the task status and error message, then review your credit history. Contact support with your task ID if the issue continues.
How do I request a refund?
Use Contact us to send an order reference and describe the issue. Requests are reviewed according to the applicable purchase terms and statutory rights.